Credit Card and Purchase Order Policy

Credit Card - Purchase Order Policy - Financing Options

Credit Cards: The credit cards we accept are Discover, Visa, Master Card, and U.S. Government credit cards. All credit cards are debited at time of purchase for amount of purchase to ensure validity of credit card. Credit cards will also be debited for freight when freight charges are known. U.S. Government cards can be debited showing item purchased and freight as one charge.

Purchase Orders: Factory Supply will accept a purchase order from established businesses, municipalities, and government agencies. Fax the order on your letterhead with all ship to, billing information, purchase order number, item stock numbers and written descriptions of items You must include your contact name and number, and any standard credit information. Special or Custom items require an advance payment up to 50% deposit for all customers. Standard items totaling over $5,000 require a 30% deposit.

Financing Options: We do offer financing options on our products up to $100,000. (VIEW FINANCING ANTICIPATORS)

Fax Number For All Orders: 727-347-4830

Shipping Policies: All items shipped are guaranteed to be undamaged when they leave the manufacturer. WHEN ACCEPTING DELIVERY OF YOUR GOODS, PLEASE INSPECT BEFORE SIGNING OFF WITH TRUCKING COMPANY. Claims often can not be accepted after the items are delivered and customer signs off on delivery.

Payment Terms: New customers full payment of first order. NET 15/ NET 30 days for previous customers at Factory Supply's discretion. Special or Custom items require an advance payment up to 50% deposit for all customers. Standard items totaling over $5,000 require a 30% deposit.

Deposits: If paying a deposit by credit card, your credit card will not be processed until the order is confirmed. If paying a deposit by check, the check must be received prior to the order being processed.

Special Items: Special items built to your specifications may require a 1/2 deposit before starting.

Returns & Cancellations:

Export Policy: All products exported must be paid for in advance in US currency. We can arrange freight from any US city to your freight forwarder.

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